I found the appointment with Rachel SO helpful (especially the "nose to nipple" instruction... I think that helped one crack to heal completely!) and it gave me some peace of mind too. Getting options for good resources and knowing what is normal allowed me to relax. I had been overwhelmed at the thought of pumping and was unsure on how to begin, and really appreciated the simple instructions from her. Getting an email that summarized everything is great also! I really, really appreciate everything Rachel has helped me with!